How Do I Cancel My Studio Software Subscription?

To cancel your subscription you need to perform two steps:

Step 1)  Email support@rockthedeadline.com with your Rock the Deadline username and email address. Indicate whether you would like to be downgraded to a free account, or cancelled completely.   If cancelled completely, your account will be deactivated.  All data maybe deleted upon request.

Step 2)  Stop your subscription auto-renewal payment.  You will need to login to your paypal account, and cancel the recurring billing from Rock the Deadline. Here is a good set of instructions on how to do this: Cancel Recurring Subscriptions in Paypal.

Studio Software Subscription Refunds

Monthly Renewing Subscriptions are non-refundable. You must stop your subscription auto-renewal at least two (2) business days before the next billing cycle. If you choose this option, your subscription will expire 30 days from the last payment. Any amounts paid prior to you ending your auto-renewal will not be refunded.

How Do I Cancel a Curation or Content Subscription?

To cancel your subscription you need to perform two steps:

Step 1)  Email support@rockthedeadline.com with your Rock the Deadline username and email address. Indicate which content service you would like to cancel.

Step 2)  Stop your subscription auto-renewal payment.  You will need to login to your paypal account, and cancel the recurring billing from Rock the Deadline. Here is a good set of instructions on how to do this: Cancel Recurring Subscriptions in Paypal.

Content and Curation Subscription Refunds

Content/Curation Subscriptions are non-refundable. You must cancel your subscription at least two (2) business days before the next billing cycle. If you choose this option, your subscription will expire 30 days from the last payment.  Any amounts paid prior to you ending your auto-renewal will not be refunded.